Ways technology can strengthen customer service without losing personalisation

From email and social media to instant chat and mobile apps, customers today have a variety of communication platforms at their fingertips. This means they now also have elevated expectations on every interaction with businesses. Even if customers still prefer … Continue reading

A Checklist to Help You Find the Best Video Conference for IT Purposes

Video conference services are cropping up all over the Internet, with the proliferation and growth of development in the field of software-as-a-service. Through HTML5 and easily-implemented web-based applications, businesses are coming out of the woodworks constantly offering the best and … Continue reading