How To Properly Raise Your Concerns To Your Boss

When at work, it’s extremely important to feel as though you are able to speak your mind. If something is bothering you, whether that be by upsetting you, making you angry, or just generally uncomfortable to work in that environment – you need to speak to your boss.

Regardless of whether your issue is brought on by someone you work with, like another colleague, or how the system is being run, you should never feel as though you don’t have a place to speak up. You do, just like everyone else. Sometimes the issue may lie between you and the boss, in this case, try having a conversation with them, but if that doesn’t work out, you may have to take a more serious action. Some bosses – for whatever reason – may take a disliking to you, and this is the worst kind of scenario to be in because you’re having to perform tasks and refer back to someone that you know quite clearly has a problem with you. Sometimes, unfortunately, the best thing to do is leave and find someone who will treat you better – but not without a fight of course. You should get a full settlement to cover your losses if things turn out this way, because you aren’t in the wrong – they are.

If you’re worried about how you’ll come across when raising your concerns with your boss – here are some tips to guide you through smoothly.


Time your concerns appropriately.

You will want to make sure that you choose the right time to have ‘the talk.’ It’s no good being in the middle of a meeting and then just suddenly blurting out all your issue in front of your other co-workers. You also shouldn’t bring up a problem when there’s a major crisis going on in the office either, because quite frankly, your issue will not be relevant and will just be overlooked. So what you need to do is schedule in a time where you can have a one to one conversation with your boss without any other things becoming a distraction. If you don’t know when the best time that is for them – ask.


Be specific.

It’s important to walk in with an idea of how you’re going to speak to them. This doesn’t mean memorizing a script that you’ve written, but sometimes the nerves get the better of us and we lose our train of thought, so if you properly prepare your words beforehand, you will be more likely to hold your end of the conversation rather than awkwardly stuttering your way through. Think about all the points that you want to cover. Number them if necessary so you know what other areas you have left to talk about before your boss cuts in.


Come up with some solutions.

It’s one thing coming to your boss with a list of things you’re not happy with, but have you thought of any solutions that may help the situations that you have brought up? If you haven’t, don’t arrange to speak to your boss yet. Although they are in charge of managing the team – they don’t have superpowers, so it’d be wrong to think they have the ability to fix everything all by themselves. Coming to them with some ideas of how to improve whatever your concerns are, will show your boss that you have really thought long and hard about what you’re talking about, and you are trying to find the positives, regardless of the matter.


Leave the decision up to your boss.

If you go in demanding different things or even worse – throwing out ultimatums, you will not only leave a terrible taste in your boss’s mouth, but you may risk losing it all. Don’t let adrenaline get the better of you, because you may end up saying things that you regret, and at the end of the day – it’s your boss’s decision in what they do with the information you have given them. Don’t try and force them into making a decision just because you may think it’s the right one. – You won’t be doing any justice to yourself.


Get support if necessary

If, after speaking with your boss, you don’t find that anything has improved and the same issues are still causing problems, it may be time to get a little backup. Now, don’t get this mixed up with peer pressure – it’s completely different. But rounding up a few other colleagues that share the same concerns as you, may be what your boss needs to see, in order to realize that the issue is affecting others too – not just yourself. That will make the problem a harder one to be ignored, meaning further action will most likely be made.

The Benefits of Outsourcing Facilities Management For Small Businesses

There is often a misconception that outsourcing facilities management is only for large companies and is not a beneficial tool for small businesses. However, this idea is far from the truth.

One argument that is often cited as a reason not to use a facilities management company is that it is an unnecessary cost and one that small businesses cannot feasibly absorb into their budget. However, it can, in fact, help your business save money. Facilities management companies will ensure that your office is constantly being assessed for any potential maintenance issues that may arise, thus eliminating huge costs that could be incurred further down the line.  If an unforeseen problem does occur in your office then reactive maintenance companies can offer a one-stop point of contact. MSL for example, offer a 24/7 helpline and ensure that a qualified engineer visits you promptly to resolve the issue as soon as possible.

Similarly, hiring a facilities management company, such as MSL, gives you the benefit of time – time that can be spent on dealing with your actual business.  Whether it is your time or that of your employees, spending hours trying to co-ordinate cleaners or fix a broken light fitting is not the best use of it. Therefore, handing the safe running of your facilities over to experts in the industry allows you and your team to concentrate on the core functions and profitability of your business. This means you save money in the long-term.

Somewhere else you may find you’re saving money is in the finance department. The company may provide their own machines and tools, saving charges. As well as dealing with payroll processing for the workers and budget management themselves.

Another source of savings lies in invoicing costs. These savings are down to two reasons

  1. There are fewer contracts to manage which means fewer contracts to pay
  2. They will often take over a significant number of invoices, which in turn will save customer transaction costs.

The IT department will potentially save money from hardware, software, and licenses as well as IT support. The reason for this is that the service provider will often supply its own computers, laptops, PDAs and pay for the software installed on the various devices.

The service provider could also bring its own facility management software and operate an IT support desk. This will save the IT department the resources previously used to support this.

Today, businesses face a whole host of potential threats and risks; activism, burglary, fraud, vandalism, sabotage, hooliganism and much more. Not to mention being taken to court (rightfully or not) for a huge range of civil and criminal offences. External facility companies are specialists in assessing and addressing all these risks, they can carry out objective assessments of your facility and advise places where problems could occur.

Ultimately, we all want the most efficient, cost-effective, productive and profitable business possible – a facilities management company allows you to focus on what you do best by doing what they do best, whether you are a large or small organisation.

Converting Leads to Sales Using Clever Website Improvements

Your business website is arguably one of the most important components of your business. Many people call their website the digital storefront of their company, and the analogy is actually fairly accurate. Many people can’t seem to grasp the fact that many of their sales are going to come from online orders if they’re able to improve the customer experience of their website.

But what exactly is meant by customer experience? It’s rather simple. Have you ever browsed a website and found it difficult to read the text? Perhaps you got fed up because the website asked you to sign up for an account before purchasing anything, or maybe you didn’t like how few pictures there were of a product. There are all things that contribute to a negative customer experience. In this article, we’ll be going through a number of different ways to improve the customer experience in order to convert more leads into sales and ultimately grow your company.


Use the right type of SEO

There are two main types of SEO that businesses use: black hat and white hat.

Black hat SEO refers to underhanded methods, such as overloading a website with keywords, using unnatural links or even spamming their website on other blogs and social media. This aggressive strategy usually results in poor web content and isn’t natural for a human being to read. It’s targeted towards robots and search algorithms instead.

White hat SEO, on the other hand, is focused on creating human-friendly content that is easy to read, makes sense and improves the customer experience. Many business owners go for cheaper SEO services that typically use aggressive black hat methods. Instead of relying on those services, switch to a reputable SEO company such as  instead. They will use organic methods to grow your website’s search ranking instead of abusing search algorithms, resulting in more natural leads that will quickly convert into sales.


Don’t overload the customer with information

Giving your customers plenty of data to read and use is great, but you may be overdoing it. For instance, if you’re selling computers and your target is the casual crowd, then you may want to hide most of the computer specs in a “technical information” link. Many tech companies already do this, such as Apple’s MacBook Pro page at There are very few specs mentioned on the landing page. Instead, it’s filled with beautiful images of the product, the features are explained in simple terms that anyone could understand and there is technical information available at the bottom.

These types of strategies are perfect if you want to appeal to a wider audience. You want to tell them what your product can do and what needs it meets, not just the specifications inside. Of course, this doesn’t always apply to every product that you could sell, but it’s a good example of how you can sell a product without having to overload the customer with details.