The Kinds of Tests You Can Use during Recruitment

Joe Hadzima, a senior lecturer at the Sloane School of Management in MIT, says that the usual expenses for hiring an employee usually involve recruitment, office space, and equipment. Taxes, benefits, and basic salary are part of a different calculation … Continue reading

Ways technology can strengthen customer service without losing personalisation

From email and social media to instant chat and mobile apps, customers today have a variety of communication platforms at their fingertips. This means they now also have elevated expectations on every interaction with businesses. Even if customers still prefer … Continue reading